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Identity Verification ?service for Mobile Operators??

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  • Online Identity Verification Service

    ??????????????????????Find out how you can optimize your customer acquisition processes through online channels and reduce identity fraud. Our multi-channel solution allows your customers to self-enroll online with their smartphone, quickly and easily, anytime anywhere.

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  • In store Identity Verification Service

    Reduce identity fraud and streamline your sales processes : with our automated, easy to use ID verification service, benefit from a systematic approach across all your stores and improve your customer care activities.

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Mobile op?erators are facing an increasing threat from identity fraud, either during the customer enrollment process or involving SIM swaps and fraudulent online financial transactions. These can result in heavy financ?ial losses and damaged brand reputation. In addition to this, operators must comply with national regulations on ID registration when activating new subscriptions.

Gemalto ID Verification is a comprehensive solution for secure customer enrollment, providing customers with a real-time seamless onboarding experience that minimizes the risk of identity fraud.? 

Why is strong identity
verification critical for MNOs?

ID Verification 

Effective identity verification is key to tackling subscription fraud and its financial consequences. It is also more and more imposed by international and local regulations

Read more


Our fully automatic Identity Verification Service includes:

  • Identity document verification - verifying the authenticity of the document
  • Customer authentication -  authenticating the holder as the rightful owner
  • Risk assessment - evaluating the risk linked to a customer through ???checks on control lists
  • ID verification report - report generation for audit purposes
  • Automatic form filling - easing customer enrollment and limiting manual errors.

Identity Verification: 1. Identity Document verification, 2. Customer authentication, 3. Rick assessment - Enrollment facilitati
???A m?ulti-channel and flexible service to fit your needs 

  • You can choose the right level of security that best fits your business, and opt for either a SaaS or software-based enterprise application, depending on your needs.
  • Flexible level of integration
  • ?You can adapt it to your customer acquisition processes, in-store or remotely, online:

In-store ID verification with the use of scanners,  mobile devices such as smart phones, tablets and self-service kiosks

In-store ID verification  

Remote ID verification, online, through mobile app or web browser

Remote ID verification  

Benefits fo?r operators:

  • Minimizes Identity fraud, representing millions of euros per year in losses
  • Guarantees secure management of customers' private data
  • Easy to integrate – can be run in SaaS mode?
  • Compliant with increasing security regulations
  • Reduces operating costs associated with document management
  • Improves the customer experience and facilitates enrollment process
  • Protects your brand reputation

An unrivaled experience in secure identity documents

  • An offer which has been deployed in over 40 Document? Verification projects in the private and public sectors worldwide?
  • We own one of the  largest ID document database in the world
  • We have unmatched expertise in encryption, security and  privacy schemes
  • We work closely with worldwide experts in identity fraud. You can be assured that your solution will include the very latest developments in ID security features
  • We have strong expertise in biometric technology and have deployed biometric technology programs in over 35 countries
  • Gemalto is the world's leading provider of secure identity documents for governments (ABI Research 2014 and 2015 studies)  
    Gemalto continues to innovate at the forefront of the ID market. In line with future market trends, the company is placing the emphasis on eGovernment enablement regardless of the device used by citizens - computers, smartphones, tablets and more. Phil Sealy, senior analyst at ABI Research.??

Blog Articles

  • Posted on Aug 28, 2018

    6 Mind-Blowing Reasons that will Help You Consider Facial Recognition

    Facial recognition has a great potential and is expected to open many doors – so here’re six reasons why you should consider this technology.

    Read this post
  • Posted on Jul 11, 2018

    Identity verification service: combating fraud and improving customer care

    MNOs shouldn’t wait to take action when it comes to preventing fraud. Identity verification service can be used an as effective tool to help protect revenues.

    Read this post
  • Posted on Apr 06, 2018

    Is there a trade-off between stopping fraud losses and serving customers?

    Last month the team attended the Telecoms Fraud and Revenue Assurance Summit, where they discussed challenges and trends in preventing and reducing subscription fraud with industry experts.

    Read this post
  • Posted on Feb 12, 2018

    Preventing ID fraud through automated customer enrolment

    Subscription fraud can have a major impact on telcos. Here’s how automated customer enrolment can prevent it.

    Read this post
  • Posted on Feb 05, 2018

    10 reasons why Identity Verification matters for Mobile Network Operators

    In this post, we explore why identity verification is crucial for Mobile Network Operators that want to ensure secure mobility and convenience for their customers.

    Read this post

Documents & Webinar

Case studies

  • Case study:  Telefónica Deutschland

    Telefónica Deutschland selects Gemalto ID verification service

    Telefónica Deutschland’s prepaid customers will enjoy faster proof of identity checks in store and online, thanks to Gemalto’s Multi-Channel ID Verification Service.

    Read more

  • Gemalto’s Identity Verification service helps slash fraud at Orange

    Gemalto’s Identity Verification service helps slash fraud at Orange

    6 key benefits of identity verification service for Orange and why they chose Gemalto

    Read more

  • Reduce ID fraud and improve customer service

    Gemalto's advanced ID document verification service for a major MNO in North America

    Gemalto′s solution reduces ID fraud and improves customer service

    Read more

  • Fight fraud and serve legitimate clients

    ID Verification

    Norway's national post and logistics service grows business and strengthen fraud protection with Gemalto’s ID Verification

    Read more

  • Norway Document Verification

    Posten Norge to strengthen fraud protection for Norway

    In September 2016, Posten Norge, Norway's national post and logistics service, selected Gemalto's ID Verification solution. It will enable customer credentials such as identity cards and passports to be checked by branch staff. The new solution is to be deployed in 1100 branches at first, with the potential ultimately to cover Posten Norge's entire, 1400-strong national network.?

    Learn more

  • California driver's licenses?

    Since January 2015, undocumented immigrants h?ad their first opportunity to obtain California driver's licenses? thanks to the passage of Assembly Bill 60 (AB60) by the state legislature on September 12, 2013. The bill allows undocumented immigrants to legally drive in the State upon successfully completing all required testing. The bill is a major step in improving road safety in California by ensuring that all California drivers are driving vehicles legally. Gemalto is supporting California Department of Motor Vehicle (California DMV) with its advanced ID Verification? software solution now in use in its nearly 200 offices. DMV officials can verify the authenticity of such documents as passports, identity cards and driver licenses by simply checking the graphical data and security features against reference templates from an array of issuing countries.

    Automated identity document verification

  • European bank deploys ID verification

    High-profile European bank

    Since 2012, Gemalto signed on as prime contractor with a high-profile European bank to deployID Verification at each branch location. Each station is connected to a central document verification repository that will hold more than 2,000 travel and ID documents. The central system is connected to each agent station to provide document repository updates as well as to perform management and operational reports. New customer demographic data, which are captured automatically from the document, are entered directly into the bank’s enterprise management system. The project is now up and running, with over 1,000 ID Verification workstations enabled.

    ID Verification for Banking & Payments

Industry Analysts & Awards

  • ACT Canada

    Gemalto won the 2016 ACT Canada IVIE Award in the “Privacy by Design” category for its ID Verification solution

    ACT Canada is the internationally-recognized association driving payment evolution and digital identity. The IVIE Awards, celebrate innovation in payments and digital identity products and recognize the ingenuity of the winners and the value that implementations of emerging technologies bring to the market.

    Learn more
  • GSN Award 2015

    Gemalto won the GSN 2015 Homeland Security Awards Best Identity Management Platform award for its Document Verification solution?

    Gemalto won the GSN 2015 Homeland Security Awards Best Identity Management Platform award for its Document Verification solution. Government Security News, the standard of editorial quality in the homeland security field, honored Gemalto's innovative solution for its ability to mitigate risk of identity fraud and document forgery. Gemalto's award is based on the recent implementation of the solution with California's Department of Motor Vehicle (DMV). The technology is being used in 200 DMV offices across California to verify the authenticity of such documents as passports and identity cards specifically when Californian's apply for a new driver's license.

    Gemalto Wins “Best Identity Management Platform” in GSN 2015 Homeland Security Awards